The job isn't done until the office knows it's done.

• The calendar shows this week, one column a night, today marked in orange. Every job sits on its night, colored by where it stands. The key is under the calendar: Scheduled, On site, To review, Couldn't finish, Missed, Done.
• The six counts under it: To review, Couldn't finish, Findings open, Tonight, Missed nights, Unscheduled. A grey zero means nothing there.
• The list opens on what needs you: Waiting for you (close-outs to review, newest first), Couldn't finish with the technician's reason and SCHEDULE THE NEXT NIGHT right there, Findings open with whether the client has been told, and Tonight.

The chips on the right of a row say, at a glance, tasks done, photo pairs complete, findings, and whether the FDNY draft exists. Green is complete. Red is not.

The heading counts what needs you. The number on the menu button is the same count. Click any row to open that night.

At the bottom of the menu, Start page goes back to the front page and Field app opens the phone side.

• Click a night and the list under the calendar becomes that night only. Show everything puts it back. SCHEDULE ANOTHER NIGHT ON THIS DATE adds a second job to the same night.
• Click a job on the calendar to open that night's record.
• Click an empty day and Job Setup opens with that date already filled in.
• Click a count to see only that list. Missed nights are nights that were scheduled and never checked in. Unscheduled are open jobs with no night on the calendar, each with SCHEDULE A NIGHT. Click the count again to go back.

A job appears once. A night that could not finish is in the red block with its button; it is not listed a second time under Unscheduled.

WEEK / MONTH flips the same calendar. The arrows move one week or one month. TODAY comes back. Your choice sticks.

The month works the same way: click a night, a job, or an empty day. A busy night shows a count and a dot for each job instead of names, so nothing is hidden. One click puts the full night in the list.

Left side: the facts and on-site times, your instructions, the list with counts and anything he added, what he wrote, the checklist answers from the field with anything worth a second look in red, and findings with every photo the technician attached.

Right side: each Before next to its After, named what @ where, with the time taken. Extra photos are counted under the pairs.

When you have read it, press MARK REVIEWED. It leaves the waiting list and you are back at Open Jobs.

On a closed night, Documents at the bottom lists what can go to the customer. Approving one also counts as reviewed. See Approve, print and send.

On a closed night, under Documents, click Service report. A closed night offers up to three documents: the Service report always, a Findings report when there are findings, and the FDNY cleaning checklist when the night was set up to need it.

On the left, Narrative as it will print. Edit the Outgoing text for the customer. What the technician wrote sits under it, untouched, and stays on the night's record whatever you change. Note to the client is optional.

On the right, Status says Draft. Edit, then approve. and Preview shows the page exactly as it will print, on your letterhead. When the box reads Ready to approve, press APPROVE.

The form, box by box. Under each box, small print says where the answer came from: technician for his taps on site, work list for a task he ticked, and yours for the boxes only the office can answer. The orange boxes are yours.

You can correct any box. The form cannot be approved with a box empty: Status reads Not ready and lists exactly which boxes are left, the same way the phone tells the technician which photo is missing.

After APPROVE, the buttons change. PRINT / SAVE AS PDF opens your browser's print window with the same page as the preview. Choose a printer, or choose Save as PDF to get a file you can email.

Then say who got it: fill in Sent to, pick how, and press MARK SENT. The document is stamped with who and when.

Sending a Findings report does one more thing: every finding on it is marked client notified and gets a follow-up date two weeks out. That is the paper trail. It shows on Open Jobs under Findings open.

Need to change an approved document? REOPEN FOR EDITS takes it back to draft.

Type anything: the site, the customer, an address, a work order number, a technician, a piece of equipment, a word from what the technician wrote, or a finding. Every word you type must match somewhere in the job.

Open, Completed and All filter the list. It is sorted newest first by Date, ten to a page, with PREV and NEXT under the list. Click a row to open its latest night.

Nothing found? It says Nothing matches. Try fewer words.

Pick an existing Site and its address, access notes and contacts fill in. For a new one, leave it on — new site — and type the customer, site name and address.

How to get in is what the technician reads in the truck. Be specific: which door, which key, where the roof hatch is.

Under Who to call, put the night contact and the person who bought the job. They are rarely the same person. + ADD A CONTACT adds a row.

On Open Jobs, press SCHEDULE THE NEXT NIGHT on the red block. Job Setup opens with the job already chosen, and the customer, site, work order and scope locked in. Pick the date, the lead, write tonight's instructions, and save.

The summary bar says which night this is, such as night 4 on WO-1039.

Each template holds a name, a trade, whether it needs the FDNY checklist, standing instructions, the tasks and the required photos. Changes save as you type. + NEW TEMPLATE starts a blank one.

Editing a template changes future nights, never past ones. Picking a template in Job Setup copies it onto that night; the night never points back.

DELETE needs a second click.

Who pays. Main contact, billing address, where invoices go, terms, whether a PO is required before work, billing notes, and any other contacts. Setting up a job for a new customer creates the customer for you.

The Company card is your letterhead: name, business line, address, phone, email, license line and a report footer. It prints at the top of every service report, findings report and FDNY checklist. Fill it in once and press SAVE COMPANY. Name the technician on the service report is a choice; untick it and the customer copy leaves the name off.

The whole record is one file. EXPORT BACKUP (.json) downloads it. IMPORT BACKUP loads one; a file that is not a CloseOut backup is refused and what you had is left alone.

LOAD DEMO DATA and ERASE EVERYTHING replace or wipe everything in this browser. Both ask for a second click.

The Build Record at the bottom lists what changed in each version, in plain words.